Account and Login Information

How can I create an account with Converge?

Consumers and Business customers can sign up for an account with Converge. Both account types have unique features and applications.

Which account type is right for me?

A general customer account can pay by card for orders. This is the basic account type and sufficient enough for a single user. A business account has access to added features and benefits suited to multiple users with e-procurement at the heart of this account type.

How do I setup 2FA on my business account?

How do I setup 2FA on my business account?

I have 2FA setup on my account. How can I sign in?

How you gain access to your account depends on whether you have an organisation Microsoft Office/365 account.

How can I make changes to the details on my account?

You can change the details on your account at any time in My Account. To make changes to your password, email address, delivery address or payment method, follow these simple steps:

I've forgotten my password, how do I reset it?

If you've forgotten your password, it's really simple to get back into your account.

I'm having trouble accessing/using your website

There are number of things to try if you are having issues accessing, or using the site correctly.

I'd like to close my account, what should I do?

We're sorry to see you go - remember, your account is free and enables you to shop easily without having to enter your details each time. Also, your account offers regular newsletters and you're able to take advantage of the exclusive discounts and promos on site.

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