Contact Us
If you do need to contact us, we're here 5 days a week, Monday to Friday, 9am to 5pm. If you want to get in touch, just click the live chat button to talk directly to one of the team. If you have an account manager please contact them directly.
Yes.
You can Live Chat with us during business hours by clicking the green speech bubble icon on the bottom right of our website.
Please get in touch with us using the website customer contact form, and we will forward your request to the correct account manager. You also use the live chat function.
Online is what we do best at Converge as this way, we can best handle your customer care enquiries. By visiting our live chat page, you will be able to have your queries resolved quicker. We don't have a call centre, so we're not set up for a high volume of telephone calls. You can chat to us right away by using our live chat service.
Sorry to hear you have had an issue, if you would like to log a complaint please contact our customer care team via email [email protected], with any order information and as much details as possible for us, so we can look into the matter for you.