Converge 360 App

Will customers need to install a new app from the app store?

Yes. Stone 360 is being replaced and will be disabled in due course. Please download Converge 360 from the App Store or Google Play.

Will existing customers need to register again?

No. Please download the Converge 360 app from the App Store or Google Play for free. 


If you’re an existing customer, just tap ‘Forgot password’ and update your password using your current email address. All your organisation details will transfer to the new app.

Will customers be able to see previous orders in the new app?

No, but your data is available at your request. Your account manager can publish historic documents to the Documents area in the app at your request.

Can Converge UK staff still place orders on behalf of customers?

Yes they can. If you require assistance creating a new order our team are available to assist.

Will trees still be planted for using the new app?

Yes, our commitment to the environment is unchanged.

We plant one tree for every IT recycling collection through our partner, Ecologi.

Please note, for any collections currently in progress, these reports may take up to 25 days to transfer over to your Converge 360 account.

Will customers be able to opt out of multi-factor authentication?

Yes, this is optional and you will be asked at registration whether you would like to proceed.

How can I spend my existing rebates in Stone 360?

Any outstanding rebates in Stone 360 will not be visible in Converge 360, but they can still be used. Please contact your Account Manager to use these funds.

I am a new customer. How can I access the great features on offer?

Don't worry if you do not have access to our Stone 360 app, all the features and benefits will be available on Converge 360, available to download for free on the App Store or Google Play, or use the web version here

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